Telephony & VoIP - Unified communication - based on Microsoft Lync Technology

Lync 2010, is an enterprise real-time communications server, providing the infrastructure for enterprise instant messaging, presence, file transfer, peer-to-peer and multiparty Voice and Video calling, ad hoc and structured conferences (audio, video and web) and PSTN connectivity, Group Chat

• Control costs Voice over IP (VoIP) enables communications among geographically dispersed company locations without long distance charges. Integrated audio, video, and Web conferencing helps reduce travel costs as well as the cost of third-party conferencing solutions. 

• Improve productivity  Instead of e-mailing documents back and forth for approval, workers can rely on real-time collaboration through enhanced conferencing with desktop, application, and virtual whiteboard sharing from within Microsoft Office or other applications. The unified Microsoft Lync 2010 client provides access to enterprise voice, enterprise messaging, and conferencing from one simplified interface.

• Support the mobile workforce Mobile workers get access to rich Unified Communications tools from practically anywhere with an Internet connection, no VPN needed. An updated Lync Mobile client makes joining and managing conferences, searching the Global Address List, and viewing presence information easy. Rich presence in Lync Server 2010 has been updated with mobile location information, making on-the-go workers easier to find and contact. A single user experience across PC, phone, mobile phone, and browser gives workers more ways to stay in touch. 

• Maintain regulatory compliance Built-in security, encryption, archiving, and call detail records help meet regulatory requirements. By using your own servers and network, you maintain control over sensitive data that would otherwise be transmitted over public telephone networks and third-party conferencing platforms.

Major features of Lync

• Traditional calling features - Provide all the features users need , including call by name, hold, forward, transfer, divert, park, retrieve, voice mail, and conferencing, and improve on traditional voice systems with presence, instant messaging, and SharePoint-based Skill Search
• Anywhere access - Deliver high-quality voice and other features to users anywhere with an Internet connection - no VPN or third-party solutions required. 
• A connected experience on the right device, right now - Use a PC laptop for a complete Lync experience outside the office. Alternatively, any phone alongside most web browsers can deliver a rich multi-media conferencing and instant messaging experience
• Help others connect with you by never missing a call - Use Microsoft Lync 2010 simultaneous ringing to have incoming calls automatically ring on your mobile, home, or other telephone number in addition to your desktop client.
• Richer experience - Conferencing is no longer a compromise when you have video, one-click desktop sharing, easy meeting requests, and even the ability to start a conference on a mobile phone and continue on a PC
• Easily schedule and join conferences - Set up online meetings right from Microsoft Outlook with an easy-to-use scheduling plug-in. Participants can join with one click from the PC as well as mobile and desktop phones. 
• Reduce costs - Integrate ad hoc collaboration and online meetings with your Unified Communications platform rather than relying on expensive third-party conferencing solutions